Every home has its story — let's write yours together
Why join Ardennes-étape?
- 25 years of local expertise
- Over 1,200 owners supported each year
- Ongoing advertising investments
- Personalised strategic guidance to optimise your profitability
- Damage insurance included with every stay
- Local service available 7 days a week
- Professional photography included
Catarina - Head of Sales
My objective? To create strong, aligned partnerships, built on trust, transparency and a shared vision.
Alexis - Sales Advisor
I am proud to leverage my years of field experience, my in-depth knowledge of the profession and my constant commitment to optimise the success and profitability of your home.
Jannetien - Sales Advisor
I enjoy making your project unique while finding together that little extra that will make the difference.
Fabian - Photographer
What I have loved about my job for 15 years is meeting people, building connections with places and individuals, and telling all of that through images.
Anne - Sales Advisor
Meeting property owners, creating unique projects, and providing interior design coaching—these are the things I love about my job. After 19 years at Ardennes-étape, I’m still driven by the same passion and the desire to share my experience with property owners.
Mélanie - Photographer
With my experience and my photographer’s eye, I highlight the strengths of your holiday home and enjoy a friendly moment of exchange with you.
Because your success is our success, we provide exclusive services
VISIBILITY
Ardennes-étape is the only player on the market that invests so heavily in promoting the Ardennes and its holiday homes.
The result? More than 7 million sessions on our website every year.
How? Through continuous presence on Google, in the press, on Facebook and Instagram, as well as advertising campaigns, including television and radio.
PROFITABILITY
Our objective is clear: maximise your occupancy rate and your revenue.
How?
- A team dedicated to maximising your home's performance.
- Strategic analysis and use of data
- Realistic, reliable profitability estimates recognised by banks
Experience built on supporting 1,200 owners every year
INSURANCE
Your home is protected by Europ Assistance via a specialised local broker:
- Coverage up to €3,000,000
- Limited excess
- No admission of liability required from the guest.
An exclusive Ardennes-étape offer providing incomparable peace of mind on the market.
Your rental property, step by step
Whether you are at the early reflection stage or already ready to open the doors of your holiday home, you can contact us.
Step 1 - Initial contact
You fill in a short questionnaire.
This first step allows us to get to know you better, understand your property or your project, and lay the foundations for personalised support.
Step 2 - Initial in-depth discussion
At Ardennes-étape, we prioritise human and direct exchanges.
During a video meeting, we take the time to talk about your property or your project, answer your questions and see, together, how we could best support you.
Step 3 - On-site meeting
Nothing replaces an on-site visit.
We come to meet you to discover your property, its environment and what makes it unique. It is also an opportunity to exchange more concretely, share our local expertise and explore your project in greater detail.
Step 4 - Collaboration proposal
Following our discussions, we offer you a clear and transparent collaboration.
You receive a proposal adapted to your property, your expectations and your project, without unnecessary promises — just a realistic and aligned vision.
Step 5 - Collaboration agreement
We make it official in a clear and simple way.
The foundations are set: a clear framework, a relationship of trust and a shared objective — to enhance your property while respecting the Ardennes and its balance.
Step 6 - Professional photo shoot
Our photographers highlight your property as it truly is, without artifices.
They capture the details, the atmosphere and what makes you feel good there — like at home, on holiday.
Step 7 - Launch of rentals
Your property goes online on Ardennes-étape.
We take care of visibility, bookings and guest support with complete peace of mind.
Step 8 - Long-term support
Our relationship does not end when your property goes online.
We support you over time, with advice, regular follow-up and attentive listening, to help your home evolve over time — together, step by step.
What if your home became the next reference in the Ardennes?
This short questionnaire allows us to get to know you better, understand your property or your project and provide you with a personalised, relevant and quick response.
Once completed, an expert from our team will personally contact you.
Thank you for your time and your trust. We look forward to discovering your project.
Our hosts say it better than we ever could.
Discover why they trust us to enhance their property and simplify their daily life.
Pierre-Laurent and Hélène – Owners in Ohey
“90% occupancy rate, zero hassle. Ardennes-étape takes care of administration and file follow-up, while we invest our energy where it truly matters to us: welcoming guests, ensuring their comfort and continuously improving our home. And above all, enjoying quality time for ourselves.”
Jean-Pol and Evelyne – Owners in Stavelot
“For six years, we have entrusted our two holiday homes to Ardennes-étape with complete peace of mind. Their professionalism from day one, the attentive follow-up of bookings — even at the last minute — and their impeccable management allow us to fully enjoy our other activities without stress.We also know that we can rely on Ardennes-étape in case of damage, and that administration (payments, invoices, etc.) is always perfectly managed.Regularly receiving very positive feedback from our guests about Ardennes-étape is proof that our homes are in good hands.”
Jean-Hughes and Marie-Christine – Owners in Durbuy
“Our motto: ‘Alone we go faster, together we go further!’Ardennes-étape first of all means professionalism in a family-like environment.Ardennes-étape means administrative simplification and people at the heart of everyone’s expectations.Ardennes-étape means objective neutrality when a problem needs to be resolved.We recommend Ardennes-étape without hesitation to our family and friends! So why not you?”