Searching for a stay
How do I know if the house is available during a certain period ?
We make every effort to keep an updated website.
In each house description, there is a calendar is available. First, you will need to select the type of stay, in order to choose your dates:
- Weekend (Friday-Sunday)
- Long weekend (Friday-Monday)
- Midweek (Monday-Friday)
- Or week (Friday-Friday)
If the period appears in green and it can be selected, then it is available.
For example, if you are looking for a stay on the first weekend of March, you just need to select "weekend" and then navigate to March to view all the available weekends in March
How do I use the search engine and the results list ?
In the search engine, indicate the number of people in your group and the period during which you want to stay in the Ardennes. The results list will only show the holiday homes available during this period.
Then you can further refine your search results by using the many filter options that our search engine offers to define the criteria for your next vacation rental.
There are 25 filter options available, such as the number of bedrooms, number of bathrooms, types of relaxation amenities, technology, baby equipment, etc. The number of houses that meet the criteria of your selection is directly displayed.
You can also search by location and within a specific perimeter surrounding your desired location.
If the criteria you have selected give too few rental offers in your search results, Ardennes-Etape can help you. Below your own search, we offer a list of results that are close to what you need.
In the search engine, au-dessus de notre site you will also find a search box called « recherche rapidereference »
Here you can enter a keyword, a holiday home reference number, the name of a location or of an amenity. Then, you can click on the item or results list that best matches your search
This is an efficient and fast way to find the information you need.
What are the standard stays ?
- week from Friday (arrival between 4 p.m. and 6 p.m.) to Friday (departure before 10 a.m.)
- weekend, from Friday (arrival between 4 p.m. and 6 p.m.) to Sunday (departure before 8 p.m.)
- long weekend, from Friday (arrival between 4 p.m. and 6 p.m.) to Monday (departure before 10 a.m.)
- midweek from Monday (arrival between 4 p.m. and 6 p.m.) to Friday (departure before 10 a.m.)
- 2 weeks from Friday (arrival between 4 p.m. and 6 p.m.) to Friday (departure before 10 a.m.)
This time table applies to most of the holiday homes. For some houses (high capacity) departure is before 10 a.m. and arrival is after 4 p.m.
You can check the arrival and departure times in the property description or on your booking documents.
During certain holidays (Easter, Ascension, Pentecost, All Saints' Day, etc.) the classic stays can be exceptionally adapted on our site in order to offer you the possibility of renting an extended weekend, or other types of stay that could be more interesting.
Can I book a stay other than a standard stay ?
Depending on the season it is possible to organise a customized vacation. Contact us We will check with the owner of the holiday home to see if we can accommodate your request and, if necessary, we will send you a suitable price offer adapted for your particular stay.
My Client Account
You can create a customer account by clicking on the "Log in" link at the top right corner of your screen. An e-mail address, your name and surname will be required to confirm the account.
A client account allows you to save your favourite holiday homes if you are planning a stay, to subscribe to newsletters, and to book your holidays.
You can also create an account when you make a reservation from a holiday home listing. You will have the choice to create a personal password or to generate one automatically via our site. As part of the reservation process, your address and telephone number will also be requested in order to prepare for your stay.
Saving my favourite houses
While surfing on the Ardennes-Etape website, you can save as many holiday houses as you want.
On every descriptive page (at the top) of a holiday home and below each house in the search results, you will see a little green heart-shaped icon. Click this heart to add the house to your favourites.
You can view your favourite holiday houses at all times when navigating our site by clicking on the heart icon in the top right corner of your screen.
To save your favourite houses for your next visit to our site, do not forget to log in with your username and password.
Your information is accessible anytime, anywhere, regardless of the computer you might be using at the time.
We hope this toolbar will come handy for all visitors.
Subscribing to Newsletters
Would you like to be informed about our news? Find some inspiration for your holidays, our promotions, our new holiday homes, the best plans in the Ardennes, the places not to be missed, our tips and much more useful information in our newsletters. Sign up here to receive our newsletter.
You can unsubscribe at any time by clicking on the "unsubscribe" link at the end of the newsletter.
Did you forget your password?
Do you already have an account but forgot your password?
Do not worry! All you need to do is request a new one in the "Log in" section at the top right of your screen, then click on "I am already a member" and "Forgot your password? ». Insert your e-mail address and click on « request a new password ».
An invitation to change your password will be sent to you by e-mail. However, it will only be active for 30 minutes. After this time, you will have to repeat your request.
How can I search for a house with a discount? How can I benefit from a stay with a promotion?
Some stays are marked as « last-minute ». As the starting date of these stays draws near, some rentals offer a reduced price. The reductions are clearly indicated on the holiday home’s page for the specified periods. Last-minute discounts are not applied automatically for each stay.
Do you usually wait until the last minute to go on vacation to benefit from promotional rates? We have thought of you, so we offer the possibility to search only for stays on promotion.
You just need to choose a date via the search engine and click on "Find". You can now refine the results list by selecting the box "Promo / Last-min" to see only the stays that are currently on promotion.
The price will be displayed as follows: the rental price will be crossed out and replaced by the promotional price.
However, in the price detail section, we indicate the former rental price and specify the amount of the discount. This will be mentioned as "Your advantage".
Are your dates not fixed yet? Is price a big deciding factor for you? There is also the possibility to base your holiday search to find the cheapest stays! In our search engine, you just need to select the number of participants, random "Length of Stay", random "Arrival Month", and "Cheapest stays".
Do you offer a brochure with the different holiday homes?
In order to offer you a constantly updated offer in an eco-responsible way, Ardennes-Etape has chosen not to publish a catalogue. All houses are to be found online with a vast amount of additional information on our website www.Ardennes-Etape.com.
You can add keywords to look for special characteristics.
Can I visit the house before reservation?
No. Visits are not possible, to ensure the peace and quiet for the holiday makers staying in the houses. Ardennes-Etape guarantees the quality of all houses, with an indication of comfort level on a scale of 2 to 5 stars. All houses in the selection are revisited on a regular basis using the holiday maker satisfaction survey in order to preserve this quality in the future and to make sure the pictures on the website are still in conformity with the reality.
How can I share the holiday house that I found?
You can share the description of a holiday home at any time via the icons that are located next to the title of the holiday home, near the photos. Some of the sharing options available are via email, "Facebook", "Messenger", and "WhatsApp".