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One criterion quality


a core value at Ardennes-Etape.
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At your disposal

Do you need further information?

Our multilingual customer service is there for you, every day of the week!
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What to do in the Ardennes?
Discover all activities
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Made in Ardenne

The moment Ardennes-Etape was founded, it chose to settle in a natural setting, the border of the High Fens and the Ardennes above the city of Stavelot, in the Belgian province of Liège.
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Privacy Policy - Or what will Ardennes-Etape do with your personal information

The official mentions are necessary for legal reason and are written in very technical language. Since you nor we use this kind of language on a daily basis, we take the time to supply you with a write-up of Ardennes-Etape’s commitment to protect your privacy and not abuse your personal information.

Ardennes-Etape pledges to strictly respect the law at all times. Ardennes-Etape will only ask for this information in order to improve its service to you. Ardennes-Etape will never sell or distribute your information to a third party.

What type of information are we talking about?

  • your address information, which is crucial to be able to rent a holiday house with Ardennes-Etape. It is during stage 4 of the reservation process that you will be sending this information to us.
  • your navigation preferences, your favourite holiday homes, your trail on the Ardennes-Etape website. We collect this information using cookies on your computer.

Why keep this information?

To allow our website to function properly, to adapt our offers to your need, to keep your favourites and make them available for your next visit, to send you useful information on products you might be interested in, gathering statistics to improve the website’s performance and make it more user friendly.

As stated by the law, you can consult and/or modify this personal information at any moment. You can also remove yourself from the Ardennes-Etape database completely.

Ardennes-Etape only communicates your personal information (address information, bank account,…) to a third party if this is necessary for the proper course of your vacation. For example: we can inform the holiday home owner of your bank account number for reimbursement of the deposit or to get back to you a forgotten or lost object.

If you feel Ardennes-Etape does not respect your privacy like it should, please contact us at info@ardennes-etape.com

To learn more on the cookies used by Ardennes-Etape / For our website statistics, we keep track of the pages you visit, your IP address and our website uses ‘cookies’, tiny temporary documents saved on your hard drive making sure our website functions properly on your computer.
Ardennes-Etape’s sister companies are the following: Business-Etape (book a business seminar in the Ardennes), Ardennes-Neige (skiing, sledding, learn all about winter holidays in the Ardennes), Ardennes-Pass (Selection of the best attractions in the region, for a perfect Ardennes-Etape holiday

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Are you journalist, partner or responsible for communication? Have a look at the latest news on Ardennes-Etape, additional information on our unique or exceptional holiday cottages and lots of photos.
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New owners

Ardennes-Etape is a Belgian company which provides owners of holiday homes with a unique portal to manage their rentals.
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Learn everything about Malmedy: the dynamic heart of the High Fens and one ofthe most beautiful regions of the Ardennes!

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It's packed with touristic activities, restaurants and hikes.
Tested by our Ardennes experts.

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