Search for information in our FAQs

What are the administrative fees for?

The administration fees cover the management of your stay: Ardenne-Etape assists you before, during and after your holiday.

The administration fees includes management services before, during and after your stay. Depending on the capacity of the house, these handling fees are EUR 30, 35 or 40 and are mentioned in the price, which appears on the description of the holiday home.

Capacity 2-9 persons : EUR 30

Capacity 10-17 persons : EUR 35

Capacity > 18 persons : EUR 40

Haven't found an answer to your question? Please contact us.

Exceptional closure : thursday 25 december


But no worries, we will reply to your message as quickly as possible.

By phone

From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM

Live Chat

Our local expert in Stavelot will be happy to assist you from Monday to Friday, between 9 AM and 5 PM.