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Manage my booking. I have a question about an upcoming stay.

  • Looking for a stay
  • Manage my booking.
  • The price and / or payment
  • COVID-19
  • How can I make changes to my booking?
  • What are the cancellation fees?
  • What does Ardennes-étape cancellation insurance cover?
  • What are the arrival and departure times at Ardennes-Etape?
  • How do I get the keys to the holiday home that I have booked?
  • Is there anything I need to know about the Ardennes before my stay?
  • The end-of-stay cleaning is included, what should I do before leaving the cottage in this case?
  • What should I do in the event of a problem during my stay in the Ardennes?
  • Ardennes-étape Privilege and the Activity Pass – what are they?
  • What to do in the event of damage?
  • Can I charge my electric vehicle at my holiday home?