Search for information in our FAQs

Has the holiday home I have booked been affected by the floods?

The floods in Wallonia might have hit somewhere near where you are going to be staying, we understand your concern about this. 

We would like you to know that everyone whose holiday has been affected by the floods has been informed. 

So if you have not heard from us, this means that your holiday can go ahead without any problems.

We hope you have a great time in Ardennes!

Haven't found an answer to your question? Please contact us.

Exceptional closure : thursday 25 december thursday 01 january


But no worries, we will reply to your message as quickly as possible.

By phone

From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM

Live Chat

Our local expert in Stavelot will be happy to assist you from Monday to Friday, between 9 AM and 5 PM.